![]() ![]() For more information about the types of phone numbers Microsoft supports, see Types of phone numbers. For example, you want to change your Microsoft subscriber numbers to service numbers. Inventory Type Change – Change the type of phone number(s).Upload a csv file with the list of phone numbers. List of phone numbers – The list of phone numbers that you want to move from the source tenant to the destination tenant. ![]() Requested Date time* – The date and time on which you want your numbers moved from the source tenant to the destination tenant.Destination tenant unique identifier – The tenant ID for the destination tenant.Destination tenant domain name – The tenant to which you want to move phone numbers to.Source tenant unique identifier – The tenant ID for the source tenant.Source tenant domain name – The tenant from which you want to move phone numbers to a different tenant.For example, you have two different tenants within Microsoft, and you want to move your phone numbers from one tenant to the other. Inter tenant port – Move phone numbers from one tenant to another.Upload a CSV file with the list of phone numbers. List of phone numbers – The list of phone numbers for which you want to set a custom calling name value.The name has a maximum limit of 15 characters. Custom calling name to set (15 chars only) – The custom calling name that you want to set.This is applicable to United States phone numbers only. Custom Calling Name (US Only) – Set a custom calling name on your Microsoft phone numbers.One gotcha is that only tenant accounts can raise cases for that tenant, so partners will need a tenant account for each tenant to manage this for their customers, but that isn’t a super unusual requirement for managed service partners. Particularly as you can view your organisation’s cases in one place “view my company cases”. Hopefully, this will make it easier to manage your PSTN cases with Microsoft. The portal is at but can also be reached via the Teams Admin center: Previously Microsoft dealt with Microsoft provided PSTN number porting and number provision issues via some specific email addresses (like and As of July 22, 2021, the email system has been retired and replaced with a new dedicated portal. ![]()
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